We take great care to package your precious items safely and securely and have selected Royal Mail and, for heavier items, Parcelforce, as our delivery partners.

Standard UK Mainland Royal Mail Signed For 2nd Class Delivery:

For parcels weighing up to 0.1kg - £1.90

For parcels weighing from 0.101kg up to 2.5kg - £3.95

For parcels weighing over 2.51kg - £7.95

Please note: Due to an urgent family medical requirement all orders placed from 6th to 8th January 2020 will be shipped on Thursday 9th January 2020. We apologise for any inconvenience this may cause.

Your order will usually arrive within 2 - 3 working days, including Saturdays, but may take up to 5 working days during busy periods such as Christmas. Orders placed after 1pm on Fridays and at the weekend will be processed the following Monday or, in the case of Bank Holidays, the next working day. We will email you once your order has been dispatched.

A signature is required on delivery. If there is no one available to sign for your parcel Royal Mail will leave a 'Something For You' card explaining that they attempted to make a delivery. You can then choose to either collect the item from your local delivery office or arrange a redelivery for a convenient day.

If you require an item urgently please get in touch and we will do everything we can to process your order quickly, offering you a variety of custom delivery options including guaranteed next day delivery to help meet your timescale.

Free Local Delivery

We offer a free delivery service within Haslemere and the surrounding villages. If you would like to take advantage of this service please telephone or email us before placing your order so that we can create a custom order without delivery costs and arrange a convenient time to deliver your items.

Should you prefer to collect your purchase in person please telephone 01428 658567 or 07501 703593 and we will be happy to arrange this for you.

We do not currently offer delivery outside of Mainland UK

At Feather Edge we’re keen to do our bit for the environment and reuse packaging wherever we can. This means that non gift boxed items may arrive in a clean and sturdy recycled box. We may also package and send your order in more than one parcel if this is more appropriate for your selected pieces but will, of course, only charge you for the delivery payable on the order as a whole.

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